Shipping policy

At XPRESSC, we are committed to delivering your carefully selected orders with care and reliability. This policy outlines our shipping processes, options, and timelines to ensure a transparent and smooth delivery experience.

1. Shipping Destinations

We proudly offer international shipping to a wide range of countries. Shipping options, carriers, and delivery times vary by destination. During checkout, you will see available shipping methods and costs calculated in real time based on your delivery address.

Please provide a complete and accurate physical street address (including apartment/unit/suite numbers) to ensure successful delivery. We are not able to ship to P.O. Boxes.

2. Shipping Options, Carriers & Timeframes

We partner with trusted global and regional carriers to offer reliable and efficient delivery. Available options may include:

Standard Shipping: Delivered via carriers such as USPS, UPS, or local postal services, with an estimated delivery timeframe of 7–15 business days depending on destination.

Expedited Shipping: Offered through UPS, DHL, or FedEx for faster delivery, typically within 3–7 business days.

Express Shipping: Available for select destinations via DHL Express or FedEx International Priority, with delivery in 1–3 business days.

Note: Business days are Monday–Friday, excluding weekends and public holidays. Delivery timelines begin once the order has been shipped and are estimates provided by the carrier—actual delivery may vary due to customs, weather, or carrier delays.

3. Shipping Costs

Shipping costs are calculated based on:

Your delivery location

The shipping method selected

The total weight and dimensions of your order

All shipping fees will be displayed clearly before you complete your purchase. We do not charge handling fees—you pay only the carrier rate.

4. Order Processing

Orders are processed and prepared for shipment within 1–3 business days after payment confirmation. Once your order ships, you will receive a shipping confirmation email with:

Tracking number

Carrier information

A link to track your package in real time

5. Shipping Address Accuracy

Please double-check your shipping address before submitting your order. We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an address error, re-shipping will require an additional shipping payment.

6. Undeliverable Packages

If a package is deemed undeliverable by the carrier (due to address issues, failed delivery attempts, customs rejection, or unclaimed pickup), we will contact you via email. Additional shipping fees will apply to re-send the package, or a refund may be issued minus original shipping costs.

7. Contact Us

For any questions about shipping, tracking, or delivery, please reach out to our customer service team:

Email: contact@xpressc.com

We appreciate your trust in XPRESSC and look forward to delivering your order with care.